Privacy Policy

# Privacy Policy

Last updated: May 2026

This Privacy Policy describes how Hebei Maoxiang Technology Co., Ltd.
(“we”, “us”, or “our”) collects, uses, and protects the personal
information you provide when visiting forkliftlift.com (the “Website”).

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## 1. Who We Are

Hebei Maoxiang Technology Co., Ltd. is a professional forklift
manufacturer and exporter based in China, supplying electric, diesel,
and lithium forklifts to customers in 80+ countries.

Company name: Hebei Maoxiang Technology Co., Ltd.
Website: https://forkliftlift.com
Email: admin@maoxiang-mach.com
Phone: +86-15511616069

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## 2. What Information We Collect

We collect personal information only when you voluntarily provide it.
This includes:

**Contact & Quote Request Forms**
When you submit a contact form or request a quote, we collect your
name, email address, company name, phone number, country, and the
content of your message (e.g. forklift type, capacity, quantity
requirements).

**Website Usage Data**
We use analytics tools to collect anonymized data about how visitors
use our Website, including pages visited, time on page, traffic
source, and general geographic location (country/city level).
This data does not identify you personally.

**Cookies**
Our Website uses cookies to improve your browsing experience.
We use the following types:

– Essential cookies: required for the Website to function correctly
– Analytics cookies: used to understand visitor behavior in aggregate
– WhatsApp widget: if you interact with our WhatsApp chat button,
you will be redirected to WhatsApp’s platform, governed by
WhatsApp’s own privacy policy

You can disable cookies at any time through your browser settings.
Disabling essential cookies may affect Website functionality.

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## 3. How We Use Your Information

We use the information you provide to:

– Respond to product inquiries and quote requests
– Send product specifications, catalogs, or order-related
communications
– Follow up on sample requests or after-sales support
– Improve our Website content and user experience
– Comply with applicable legal obligations

We do not sell, rent, or share your personal information with
third parties for marketing purposes.

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## 4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United
Kingdom, we process your personal data on the following legal bases:

– **Legitimate interest**: to respond to business inquiries and
provide requested product information
– **Contract performance**: where your information is needed to
process a quotation or order
– **Consent**: for analytics cookies — you may withdraw consent at
any time by adjusting your browser settings
– **Legal obligation**: where required by applicable law

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## 5. Data Retention

We retain your personal information only as long as necessary for
the purposes described in this policy.

– Contact and quote form submissions: retained for up to 3 years
– Analytics data: retained per the default settings of the analytics
provider (typically 26 months)

You may request deletion of your data at any time by contacting
us at admin@maoxiang-mach.com.

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## 6. Third-Party Services

Our Website uses the following third-party services that may
process your data:

These services operate under their own privacy policies, which
we encourage you to review.

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## 7. International Data Transfers

Our Website is operated from China. If you are accessing the
Website from the European Union, United Kingdom, United States,
or other regions with data protection laws, your information may
be transferred to and processed in China.

We take reasonable technical and organizational measures to ensure
your data is handled securely and in accordance with this Privacy
Policy.

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## 8. Your Rights

Depending on your location, you may have the following rights
regarding your personal data:

– **Access**: request a copy of the personal data we hold about you
– **Correction**: request correction of inaccurate or incomplete data
– **Deletion**: request erasure of your personal data
– **Objection**: object to our processing of your data
– **Restriction**: request that we limit how we use your data
– **Portability**: request transfer of your data in a
machine-readable format

To exercise any of these rights, please contact us at:
admin@maoxiang-mach.com

We will respond to your request within 30 days.

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## 9. Data Security

We implement reasonable technical and organizational measures to
protect your personal information against unauthorized access,
alteration, disclosure, or destruction. However, no method of
internet transmission or electronic storage is 100% secure.

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## 10. B2B Nature of This Website

This Website is intended for business-to-business (B2B) use by
adult procurement professionals, warehouse operators, logistics
managers, and industrial equipment buyers. We do not knowingly
collect personal information from individuals under the age of 18.

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## 11. Links to Third-Party Websites

Our Website may contain links to external websites (such as
industry directories, certification bodies, or logistics partners).
We are not responsible for the privacy practices of those websites
and encourage you to review their privacy policies separately.

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## 12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect
changes in our practices or applicable law. The “Last updated”
date at the top of this page indicates when the policy was last
revised. We encourage you to review this page periodically.

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## 13. Contact Us

If you have any questions about this Privacy Policy or how we
handle your personal data, please contact us:

Hebei Maoxiang Technology Co., Ltd.
Email: admin@maoxiang-mach.com
Phone: +86-15511616069
Website: https://forkliftlift.com

Forklift Types

Forklift Power

Forklift Weight

Parts & Accessories